NORFOLK, Va. (WVEC) -- Ask any customer about Gray's Pharmacy in Norfolk, and you will quickly learn why it's a local gem.

"It's part of us," said customer Anna Peoples. "It's part of the city of Norfolk."

Sitting on Hampton Boulevard near Old Dominion University, Gray's has been a decades-long staple for locals looking for a pharmacy with a personal touch.

"It was very important to me to have someone on the other end of the phone," said customer Jane Browning.

This week a sign in the pharmacy's front door alerted customers the store would be closing at the end of the month.

"I wanted to cry," said Peoples.

Emotions have been high ever since, especially for long-time pharmacist and owner Dave Halla.

"What can I say, it's tough," said Halla.

On November 29th, Halla will open the doors one last time, marking the end of the pharmacy that dates back nearly 100 years.

Halla says health insurance changes at the federal level have hurt business, and despite still loving the job, Father Time isn't making things any easier for the 66-year-old.

"I'm a dinosaur!" said Halla.

Halla took over the pharmacy in 1989, and he has remained a neighborhood favorite for almost three decades.

While the doors will close and the shelves will clear, the history and the charm of Gray's Pharmacy will stay with Halla and all of his customers.