VIRGINIA BEACH, Va (WVEC) -- As Virginia Beach continues to host recovery centers after Hurricane Matthew, some residents are being critical of efforts.

"It's just extremely frustrating," said Elaine Sottile. "Unfortunately, it's supplying the same information, but it's really not helpful because it is not prequalified to the needs of the local people."

On Friday, a housing recovery center was held near city hall. Officials connected hurricane victims with lists of resources.

Sottile said she expected city officials to at least call complexes to help with setting up housing.

"We don't make the initial contact," said Director of Housing, Andrew Friedman.

Other residents have also asked for financial assistance.

"Everyone has a different situation," said Friedman. "Our goal is to use [limited funds] for the most urgent and dire needs that when it's appropriate to help people stay off the streets."

Friedman said the city has housed at least 150 families in hotels after Hurricane Matthew hit.

The city is still waiting on federal assistance. Officials said FEMA's damage assessment came out to $51 million.

The housing recovery center, across from City Hall, is open Saturday from 10 a.m. To 2 p.m.