VIRGINIA BEACH, Va. (WVEC) -- A mother is slowly receiving answers from Virginia Beach Public Schools, after her daughter was among a group of middle school students not allowed onto the school bus for safety, when gunfire rang out near a bus stop.

“She definitely turned her back on the children when they went to her for help, she was like, 'I’m not going to help you,'" said mother Kim Kenyon.

On Wednesday, Kenyon’s 13-year-old daughter Alannah and her Corporate Landing Middle School friends had just gotten off the bus on Blue Jay Drive when they noticed a group of men fighting in a nearby front yard. One of them pulled out a gun.

“So we turned around and started running, we heard like seven shots fired,” said Alannah. “We asked the bus driver if we could get back on the bus for safety because there was a shooting and she said, ‘no I can’t help you and closed the doors.’”

READ MORE: Middle school students witness shooting in Va. Beach

Two men ended up being hit and were subsequently taken to the hospital with non-life threatening injuries. One student said she could hear the bullets whizzing past her head.

“I was shocked because I had never seen a real shooting before,” said Alannah. “She should have let us back on the bus because she is the bus driver and it's her responsibility to keep kids safe.”

Later that night, on 13News Now, Kenyon demanded answers. On Thanksgiving morning, she received a call from the principal of Corporate Landing Middle School.

“He informed me that he knew about the situation, it was under investigation, and that he would keep me updated,” said Kenyon.

On Monday, Kenyon was notified by the principal that the driver would no longer be on that route, pending the outcome of the investigation.

“He just said that she had a different assignment so I don’t know if she is driving or not or what’s going on,” said Kenyon. “I just know that my kids will not be riding on her bus right now.”

The school’s assistant principal also sat in on Monday’s bus ride to show the students support, while the school looks at any and all ways to improve their overall transportation system.

“And he even suggested that there be different changes to the transportation, different rules I guess,” said Kenyon.

Kenyon said she is satisfied with the school’s swift and thorough response and hopes nothing like this ever happens again.

“I’m very relieved actually that they took such seriousness into this and the investigation is as important to them as it is to me,” said Kenyon.