PORTSMOUTH -- Hope Charitable Services in Portsmouth is packed almost every night with people who need Pastor Frank.
"He means a lot to me," said Leroy Reynolds.
Because of Pastor Frank's encouragement and support, Leroy says he has conquered a 41-year addiction to drugs.
"This December, I'll be celebrating two years cocaine-free," Leroy said. "Pastor Frank loves the people. He never just puts us off."
Jacynthia Jenkins says she was addicted to drugs and alcohol.
"Now I'm five years clean and he's been a part of that -- yes he has," she said. "He never looked down on me, he never judged me, never said anything to discourage me and he always had open arms."
Many people praise Pastor Frank for his commitment and dedication to the poor and less fortunate. He's a humble man who says he's just doing God's work.
"I'm just an ordained social worker who just preaches a little," he said. "It's what God called me to do man," he said. "God put it in my heart. Some folks ask how do you do this? How does a dog hunt, man? It just comes natural."
13NewsNow visited HOPE Charitable Services is on Winchester Drive in Portsmouth on a cold night. There was a long line of people waiting for distribution of warm coats to begin.
Each year, HOPE distributes more than 3,000 coats and 15,000 blankets to the community. Most are donated by roughly 200 church groups across Virginia. The people were also there for a hot meal from the soup kitchen. There are also after-school homework sessions for area children. All of this is run by Pastor Frank and his volunteers.
"He loves the people," Leroy said.
Pastor Frank loves his mission, but he also wants people to understand those who depend on him are not looking for hand outs. He says he lives his life believing in people, finding the good in them and helping them to see it, too.
"A lot of folks don't realize it," he said. "The poor, it's not laziness, it's lack of exposure, lack of opportunity. The communities we serve are very resilient and with a little chance they could go a long way."
For more information on HOPE Charitable Services click here: http://www.hopecharitable.org/