PORTSMOUTH, Va. (WVEC) -- New Disaster Recovery Centers open their doors on Monday.
You can stop by offices in Portsmouth, Suffolk, and Hampton for help. The offices will first open Monday afternoon at 1 p.m., and then be open from 7 a.m. to 7 p.m., seven days a week until further notice.
The Virginia Beach Disaster Recovery Center remains open from 8 a.m. to 7 p.m. at its location at 4100 Virginia Beach Boulevard.
Specialists at the recovery centers can help victims of Hurricane Matthew register for FEMA, review applicant cases, answer questions about claims, and review information needed to process claims. Storm victims can also meet with a U.S. Small Business Administration representative to talk about low-interest disaster loans, and talk to a mitigation specialist to get information about filing a flood insurance claim.
The new locations are located at:
Hampton Fire Station and EOC
1304 Big Bethel Rd.
Hampton, VA 23666
Portsmouth Human Services Building
1701 High St.
Take elevator to 4th floor
Portsmouth, VA 23704
E. Suffolk Recreation Center
138 S. 6th St.
Left after entering, go to Learning Center room
Suffolk, VA 23434
Disaster Recovery Centers in Chesapeake and Norfolk have closed permanently. You can visit one of the above alternate locations.
You don’t need to visit a DRC to register for Federal assistance. Survivors can register online at www.disasterassistance.gov, on the FEMA Mobile App, or by calling 800-621-3362. TTY users can call 800-462-7585. Phone lines are open daily from 7 a.m. to 11 p.m. EDT until further notice. Help is available in almost any language. To find a DRC location closest to you, go to: https://www.fema.gov/disaster-recovery-centers and click on ‘Search for a Disaster Recovery Center.’