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PORTSMOUTH -- If you are a regular driver in the Downtown or Midtown tunnels, you may want to pay a visit to the Elizabeth River Tunnels Project's new 'CustomerService Center' in Portsmouth. The center, located at 700 Port CentreParkway, is a new facility which will sell you an E-ZPass transponder or allow you to register your car for 'Pay-by-Plate' tolling.

The center is open Monday-Friday from 7 AM to 7 PM.

Here is some information about the upcoming tolling from ERT:

E-Z Pass passenger vehicles using either the Downtown or Midtown tunnels will pay $1.59 (off peak) and $1.84 (peak period). Heavy vehicles with three or more axles will pay $4.77 (off peak) and $7.36 (peak period)

Upon completion of the MLK Freeway Extension, E-ZPass toll rates on the MLK will be $0.50 when used in conjunction with a tunnel or $1.00 independently.

*A vehicle taking a local trip in Portsmouth entering or exiting the MLK Extension from the High St. or London Blvd. rampswithin 10 minutes will notpay a toll.

Drivers who choose not to obtain an E-ZPass can become a registered Pay by Plate account holder or unregistered user. Registered Pre-Paid Pay by Plate customers using the tunnels will pay a reduced processing fee of $1.59 per trip (in addition to the toll). Unregistered Pay by Plate customers using the tunnels will pay an additional $3.18 processing fee per trip (in addition to the toll). Unregistered Pay by Plate customers using the MLK Extension only will pay an additional $1.00 processing fee per trip.

Hampton Roads residents who register for a new E-ZPass Virginia account by Jan. 3, 2014 will get 5 free trips through the tunnels to use by June 30, 2014. For more details on this promotion, visit the ERT Customer Service Center page on our website.

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