NORFOLK--The troubled Cedar Grove transfer station is now closed and bus riders Monday began catching their connections at a new, temporary facility in downtown Norfolk.

The new stop is on Wood Street between St. Pauls Boulevard and Church Street, just behind St. John AME Church. According to Hampton Roads Transit, it has better lighting, a security presence that includes surveillance cameras, better wheelchair access and it's more centrally located to downtown and The Tide light rail stops.

The Cedar Grove station was at Princess Anne Road and Monticello Avenue near Cedar Grove Cemetery. For nearly a decade, police increased patrols in that area. Customers also complained about the bus schedules and the area would sometimes flood during heavy rain.

It closed Sunday and a new permanent transfer station near the Woods site is about three years away, officials said. Customers will be able to wait inside when the weather is too hot or cold, it will have a customer service counter, some vending and restrooms.

On the WVEC13 Facebook page, Kim Johnson posted that she went to drop off her son at Cedar Grove and was surprised it was closed. About the new stop, she said, 'It's a larger bus stop; made life a little easier for my son to get to work. '

HRT says about 5,000 people a day will pass through the temporary station.

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