VIRGINIA BEACH, Va. — People with Something in the Water said Monday they would start refunding money to 2020 ticket holders who planned to use their tickets in 2021.
The announcement appeared on the festival's Twitter account.
The event, which was supposed to expand beyond three days to a full week of activities this year, was canceled because of the coronavirus pandemic.
Initially, ticket holders had the option to request a refund or to hold on to tickets for the 2021 installment of the festival, which was created by Virginia Beach native Pharrell Williams.
The tweet explained that anyone who submitted a refund request should have gotten their money already or would be getting it shortly.
As for those who originally opted to keep the tickets (or didn't submit a refund request), the tweet said they would receive an email confirming the refund.
It added that it could take up to 10 business days for funds to show up in bank accounts.
As for why the festival was refunding all tickets, organizers said in follow-up tweets that they thought it would b better to refund everyone now and "give you first chance to buy tickets for the next SITW once details are determined."
The goal would be to give 2020 ticket purchasers early access, and that anyone who originally waited in line at the amphitheater to buy tickets would receive a unique code allowing them to purchase passes online with no fees.