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Dominion warns of phone scammers who claim bills are unpaid

If you've received a call from someone claiming to be from Dominion Energy asking you to pay an outstanding bill, it's probably fake.

RICHMOND, Va. — Dominion Energy has issued a warning about scammers calling people in Virginia and claiming they owe money on their electric bill.

WRIC-TV reported Monday that the callers pretend to work for Dominion Energy.

The callers either demand that a fine be paid or that a Dominion customer pay an outstanding balance on his or her bill. In some cases, the scammers have claimed that customers owe thousands of dollars.

Customers are usually directed to a 1-800 number that is not affiliated with Dominion Energy.

As a general rule, no one should give money or bank information to someone calling to demand money.

Verify what is being told about the customer's account. Hang up and call Dominion Energy or sign in to an online account to confirm whether or not a payment is due, not any other number given to you.

  • NC & VA 866-366-4357 
  • NC gas 877-776-2427
  • OH 800-362-7557
  • SC 800-251-7234 
  • UT, WY, ID 800-323-5517
  • WV 800-688-4673

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