HAMPTON, Va. (WVEC) -- The city of Hampton is launching a new organization to help local communities cope after traumatic events.

Rapid Engagement of Support in the Event of Trauma Team (RESET) is comprised of citizens and city employee volunteers that will offer support for residents in communities often hit by crimes like homicides.

The organization went out for the first time Wednesday morning in response to a shooting that happened in the city early Tuesday morning.

Jean Walden was one of about 20 people committed to helping her fellow neighbors. She hopes the community is encouraged.

"Instead of being fearful they know the city, police and the RESET program is there," Walden says. "There are plenty of people who have tragic situations that happen in their community and they don't know what to do, so other communities will want to do the same thing."

The team wore safety vests so citizens can clearly identify them as they go door to door offering information on how to recover, prevent and intervene during certain incidents in order to improve the quality of life in the city.

For more information on the team, call 757-727-8311.