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Enrollment begins for the 2021 Tunnel Toll Relief Program

This program is for low-income residents of Norfolk and Portsmouth who use the Downtown and Midtown tunnels.
Credit: Elizabeth River Tunnels
Inside the Downtown Tunnel

PORTSMOUTH, Va. — Enrollment is now underway for the 2021 Tunnel Toll Relief Program.

This program is for residents of Norfolk and Portsmouth who use the Downtown and Midtown tunnels. To qualify, you must earn less than $30,000 a year. You'll also need to have or open a Virginia E-ZPass account.

The deadline to enroll is February 13, with the toll relief taking effect on March 1.

To apply, go to the E-ZPass customer service center in Norfolk or Portsmouth.
Make sure you bring proof of residency and proof of income.

One of the following is required for proof of residency: 

  • Driver’s license
  • Utility, telephone, or cable bill
  • Checking or savings account statement
  • Property tax bill
  • Mortgage or proof of homeownership
  • Rental contract
  • Military documentation confirming residency

One of the following is required for proof of income:

  • W-2
  • 1099-MISC
  • One month of pay stubs
  • IRS 1040
  • Employer’s statement
  • Self-declaration of no income

If you're approved, then after eight trips through the Downtown or Midtown tunnels in a month, a 75-cent refund is credited to your E-ZPass account for the remainder of the month.

If you're currently enrolled in the toll relief program, you must re-enroll to continue receiving benefits for 2021.

For more information on the toll relief program, visit www.vdottollrelief.com or call 855-530-5506.

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